Getting Started on our App
Q: How do I create an account?
A: To create an account, download the Politic Packs app and choose to sign up with your Google or Facebook account for quick registration, or you can create a new account using an email and password.
Q: What are the benefits of registering with Google or Facebook vs. creating a username and password?
A: Registering with Google or Facebook allows for a faster setup and easier sign-in process. If you prefer not to link your social media accounts, creating a username and password provides more privacy and control over your login credentials.
Q: How do I navigate the dashboard?
A: Once logged in, the dashboard displays your collection overview, recent activity, and access to various app features like trivia games and avatar customization. Use the navigation bar at the bottom of the screen to switch between different sections.
Managing Your Collection
Q: How do I add trading cards to my collection?
A: To add a card to your collection, enter the unique serial number found on the back of each trading card into the app. This will register the card to your digital collection.
Q: What is a serial number and where can I find it?
A: A serial number is a unique identifier for each trading card, ensuring that each card added to your collection is authenticated. You can find this number on the back of each card.
Q: Can I trade cards with other users?
A: Currently, our app does not support trading cards between users. However, we are exploring this feature for future updates to enhance user interaction.
Features and Functionality
Q: How do I unlock the trivia section?
A: The trivia section becomes available once you collect specific cards associated with different political figures. Collecting these cards will unlock related trivia challenges.
Q: What rewards can I earn from completing trivia challenges?
A: Completing trivia challenges can earn you points, badges, and unlock additional content within the app. High scores may also place you on the leaderboard among the top collectors.
Q: How does the leaderboard work?
A: The leaderboard ranks users based on points earned from completing trivia and other activities within the app. Keep participating to climb up the ranks!
Avatar Customization
Q: How do I create my avatar?
A: In the app, go to the avatar section where you can create and customize your avatar. Choose from various facial features, hairstyles, clothing, and more to make your avatar unique.
Q: What customization options are available for avatars?
A: You can customize your avatar with different skin tones, eye colors, hairstyles, outfits, and accessories. We regularly update our customization options to keep your avatar stylish.
Q: Can I change my avatar after creating it?
A: Yes, you can modify your avatar at any time through the avatar settings in the app.
Technical Support
Q: What should I do if I forget my password?
A: If you forget your password, use the ‘Forgot Password’ link on the login page to reset it. You’ll need access to the email associated with your account to complete this process.
Q: How do I report a problem or bug in the app?
A: To report a problem, use the ‘Report an Issue’ feature found in the app settings or contact our support team directly through the contact form on our website.
Q: Who can I contact for help with account issues?
A: For any account-related issues, please contact our customer support team via email at support@politicpacks.com, and we’ll assist you as quickly as possible.
